Massage Therapy Business Practices and Policies

MYOLIFE|Bodywork & Massage, PLLC

Policy and Procedure Statement

Vancouver, Washington

Introduction

At MYOLIFE|Bodywork & Massage, PLLC, our commitment is to provide professional, safe, and ethical massage therapy services. We adhere to the highest standards of practice, ensuring that every client experiences respectful care and complete privacy during their treatments.

Scope of Services and Professional Boundaries

• Nature of Massage Therapy:

Our massage therapy is a health and wellness service designed to promote relaxation, relieve tension, and support overall well-being. Massage is not sexual in nature.

• Scope of Practice:

Licensed Massage Therapists (LMTs) at this practice are trained to provide therapeutic massage within the boundaries of their expertise. They cannot diagnose diseases or treat conditions beyond the scope of massage therapy. Clients should continue to follow any treatment or therapy prescribed by their Primary Care Provider (PCP).

• Consent and Professional Boundaries:

All services are provided on a strictly professional basis. Prior to any session, informed consent is obtained. Both the client and the therapist are expected to maintain professional boundaries throughout the treatment process.

Client Rights and Session Termination

• Right to Terminate:

Both clients and therapists have the right to terminate a session at any time if either party feels uncomfortable or if the treatment is not meeting the client’s needs.

• Therapist-Initiated Termination: If a therapist terminates a session, no refund will be issued.

• Client-Initiated Termination: Terminating a session does not automatically qualify the client for a refund. A refund may only be considered if the session is terminated due to an emergency situation, which must be corroborated by documentation at the therapist’s request. If the session is terminated on a whim, no refund will be issued, and the card on file will be charged as agreed upon during the booking process.

• Cancellation Policy:

Clients are asked to notify the office at least 12 hours or more in advance if they need to cancel or reschedule an appointment. Late cancellations or no-shows may incur a fee, as detailed in our appointment policies.

Health and Safety Guidelines

• Client Responsibility:

Clients are responsible for informing their therapist of any relevant health conditions, injuries, or concerns prior to treatment. This information helps ensure the safest and most effective therapy possible.

• Medical Disclaimer:

Massage therapy is not a substitute for medical treatment. Clients are encouraged to consult with their PCP regarding any medical issues or conditions. Our services are intended to complement, not replace, any other therapy prescribed by a healthcare professional.

Confidentiality, Privacy, and Information Security

• Client Privacy:

All clients are entitled to full privacy during their treatments. We strictly adhere to confidentiality protocols and will not disclose personal information about clients unless required by law in accordance with local, state, and Federal regulations.

• Record Keeping:

Client records are maintained securely, and only authorized personnel have access. We take every precaution to protect client data and uphold our commitment to privacy.

- Website Communications and Data:

• Any and all information received through our website is kept strictly confidential. The owner of MYOLIFE will never sell personal information to data brokers. However, please note that we cannot guarantee that the website hosting platform will not sell user data to data brokers.

• For private and secure communications, we encourage the use of direct email correspondence at myolifebodywork@gmail.com.

• Important Notice: The Gmail address listed above is not HIPAA approved. All information received through or sent via Gmail is intended solely for the designated recipient. Anyone receiving emails not intended for them may be subject to local, state, and Federal regulations.

• SMS/Text Messages: By initiating any text/SMS messages, clients agree that MYOLIFE|Bodywork & Massage, PLLC will not be held accountable for messages received or read by individuals other than the client.

Online Reviews Policy

• Automatic Posting:

All reviews posted on Google, Facebook, and Yelp will automatically be published on the MYOLIFEBODYWORK.com website.

• Agreement to Terms:

By posting a review on any of these platforms, you agree to the automatic posting of your review on our website and acknowledge acceptance of these terms.

Policy Updates and Disclaimers

• Policy Updates:

This policy is periodically reviewed and may be updated to reflect changes in regulations, best practices, or operational procedures. Clients will be notified of any significant changes.

• Liability Disclaimer:

MYOLIFE|Bodywork & Massage, PLLC and its therapists assume no liability for any adverse reactions or conditions that may arise from treatment. By receiving services, clients acknowledge that they have been informed of the nature and limitations of massage therapy and agree to the terms outlined in this policy.

By choosing MYOLIFE|Bodywork & Massage, PLLC, you agree to abide by these policies and procedures, ensuring a safe, respectful, and professional experience for all parties involved. If you have any questions or concerns, please do not hesitate to contact our office.